酒店管理學術刊物 Academic Publication on Hospitality Management
在 “International Journal of Management & Entrepreneurship Research” 發表學術論文。
Leo published an academic paper in International Journal of Management & Entrepreneurship Research. Dr. Ming Kwan and I studied the case of InternContinental Zhuhai Hotel, IHG, to investigate how to lead and deliver true hospitality to guests during COVID-19 pandemic.
Reference: Kwan, M., & Tong, T. (2022), Restoring Guest’s Confidence by Delivering True Hospitality During COVID-19 Pandemic. Case of InterContinental Zhuhai Hotel, IHG. International Journal of Management & Entrepreneurship Research, Vol.4, Issue 12, pp.514-528, ISSN 2664-3588, ISSN 2664-3596.